Every service, broken down to what's actually in it.
No vague line items. Here's exactly what each area covers, so you know what you're getting before you ever pick up the phone.
Remote Desktop Access
Controlled, logged access into your machines for support and maintenance — never a standing door left open.
Session-based, not standingAccess is opened for a specific reason and closed when the work is done.
Full audit trailWho connected, when, and what changed — always reviewable, never a guess.
Per-user scopingEach account can reach exactly the machines its role needs, nothing wider.
Scheduled access windowsLogin hours can be restricted to match actual working hours, per machine.
Private Networking
A private network your team and offices reach through — never the open internet, never one shared door for everything.
Modern VPN protocolBuilt on WireGuard — lightweight, fast, and actively maintained, not a legacy stack.
Per-device preshared keysEvery connected device carries its own key — one compromised laptop doesn't expose the network.
Site and office isolationBranches or departments can be kept from reaching each other's traffic entirely.
Central visibilityEvery connected device, its traffic pattern, and its last-seen status in one view.
Backup & Recovery
A recovery plan that's actually been rehearsed — not a folder of files nobody has tried restoring.
Encrypted before it leavesData is encrypted on the source machine itself, before it ever reaches storage.
Live standby for critical systemsFor systems that can't afford downtime, a continuously-synced hot standby takes over automatically.
Multiple recovery pointsIntraday, daily, and long-term retention, tuned to how fast each system's data actually changes.
Restores are actually testedA backup is only real once someone has restored from it — that's a standing practice here, not a one-off.
Full Device Management
One operational picture of every workstation and server, instead of finding out something broke when someone calls to complain.
Scheduled patchingSecurity and system updates run on a set schedule, outside of working hours.
Real-time alertingFailures and anomalies get flagged as they happen, not discovered days later.
Policy enforcementConsistent permission and configuration policy applied across every machine, not set-and-forget on each one.
Health reportingRegular, plain-language reports on the state of the fleet — not a dashboard only we understand.
Security Audits & Hardening
A real review of exposure and configuration, followed by the fixes themselves — not just a findings document that sits in a drawer.
Standards-based scoringConfiguration is checked against recognized hardening benchmarks, with a measurable score.
Access & permission reviewWho can reach what is checked against who actually needs to, and tightened where it doesn't match.
Findings get fixedEvery issue found is remediated as part of the engagement — not handed back as homework.
Re-checked over timePeriodic re-scans confirm hardening holds as systems and software change.
Threat Detection & Response
Continuous, behavior-based monitoring across your systems — built to catch what a signature-only check misses, and to act before you're even in front of a screen.
Behavioral monitoringWatches how processes, files, and connections actually behave, not just known bad signatures.
Automatic containmentA confirmed attack pattern can isolate the affected system from the network within seconds, on its own.
One view, every systemAll servers report into a single place — no more checking machines one by one to know things are fine.
Full event historyEvery alert, action, and change stays on record — useful the day you actually need to ask "what happened here".
Office & Infrastructure Setup
New office, new workstation, new network — set up properly from day one, not improvised and fixed later.
Workstation deploymentFrom unboxing to ready-to-work — OS, software, and accounts configured before anyone sits down.
Router & network setupWired and wireless network designed and installed for the space, not a router out of the box on default settings.
Software & license managementWhat's installed, what's licensed, and when each renewal is due — tracked, so nothing expires unnoticed.
Ongoing, not one-timeNew hires, new equipment, and office moves are handled as they come up, not a single setup left to drift.
Sized to the actual teamA 20-person office and a 30-person office don't need the same server, the same network, or the same plan — every choice, from the hardware up, is scoped to the real headcount and workload, not a generic package.
Curious where you'd land on this?
A short conversation is usually enough to tell you where the real gaps are.